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Improve employees’ IT experience by implementing an XLA Management approach

Functional support for business core applications worldwide

Digitalisation of business processes and change management

Redesign of a knowledge base in Sharepoint

Improved autonomy and user experience through the redesign of a chatbot and a Selfcare portal

Functional support for restaurants and management of marketing campaigns

Support for O365 deployment and change management

Project management assistance and digital project management

Spread UX/UI culture et contribute to the continuous improvement of dashboards and Business Intelligence solutions

Enrichment of an ITSM knowledge base

Management of the employee experience on the training pathway

Functional support for mobile applications

Project management assistance for the implementation of a knowledge capitalization system

Process mapping and user support

Management of the O365 roadmap and change management

Definition of the onboarding path within the IT department

Mapping of service desk processes

Improve the DSI user experience by redesigning processes and implementing a chatbot

Knowledge and information organization

Deployment of new business core solutions and support to shops

Implementation of best practices in IT outsourcing services management

Drafting of technical documentation and capitalisation of know-how

Deployment of a company’s collaborative portal

Implementation of a knowledge management solution
