Business Case 1 November 2021

Spread UX/UI culture et contribute to the continuous improvement of dashboards and Business Intelligence solutions

Present in 51 countries with 145,000 employees serving 93 million customers. Our client is an expert in three main areas of activity: property-casualty insurance, life insurance, savings, retirement & health, and asset management.

The challenges ahead

Spreading UX/UI best practices within the Data, Business Intelligence and Analytics departments
Improving deliverables despite short development times, difficult access to end-user feedback and highly technical & data-oriented projects
Producing visually appealing reports despite the limitations of Power BI
Strengthening the legitimacy and added value of the DBIA cluster

Our approach

1. Production of UX/UI trainings customized to the customer’s context

2. Methodological support for the re-design of existing BI solutions

3. Contribute to the commercial development of the department’s service offering

4. UX Consultant

5. 5-month assignment

6. 75 k€ budget

Main results

3 advanced UX training sessions and UI prototyping exercises

2 UX awareness sessions for management

2 training sessions on UI prototyping using the Figma tool
2 sessions on UX/UI fundamentals adapted to a BI/Dashboard environment

Acceleration of in-house projects through rapid prototyping (wireframe to replace an existing Excel tool, prototype to unlock a POC)

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