Business Case 1 November 2021

Spread UX/UI culture et contribute to the continuous improvement of dashboards and Business Intelligence solutions​

Present in 51 countries with 145,000 employees serving 93 million customers. Our client is an expert in three main areas of activity: property-casualty insurance, life insurance, savings, retirement & health, and asset management.

The challenges ahead

  • Spreading UX/UI best practices within the Data, Business Intelligence and Analytics departments
  • Improving deliverables despite short development times, difficult access to end-user feedback and highly technical & data-oriented projects
  • Producing visually appealing reports despite the limitations of Power BI
  • Strengthening the legitimacy and added value of the DBIA cluster

Our approach

1. Production of UX/UI trainings customized to the customer’s context

2. Methodological support for the re-design of existing BI solutions

3. Contribute to the commercial development of the department’s service offering

4. UX Consultant

5. 5-month assignment

6. 75 k€ budget

Main results

3 advanced UX training sessions and UI prototyping exercises

2 UX awareness sessions for management

2 training sessions on UI prototyping using the Figma tool
2 sessions on UX/UI fundamentals adapted to a BI/Dashboard environment

Acceleration of in-house projects through rapid prototyping (wireframe to replace an existing Excel tool, prototype to unlock a POC)

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