Evaluate the digital experience
Your objectives
![](https://www.seequalis.com/wp-content/uploads/2021/05/Image17.jpg)
COLLECT
Develop feedback processes
![](https://www.seequalis.com/wp-content/uploads/2021/05/Image18.jpg)
MEASURE
Combine the measurement of perceived satisfaction with scoring tools for the digital experience employed
![](https://www.seequalis.com/wp-content/uploads/2021/05/Image19.jpg)
IMPROVE
Deploy user-oriented improvement plans and animate the experience
Our approach
We propose a 3-stage approach
Diagnosis
We carry out an assessment and draw up recommendations tailored to your company’s context and level of maturity:
- Identify high value-added actions to improve user experience
- Maximize the use of existing tools and processes
- List new needs
Design
Following validation of our recommendations, we will co-construct the Digital Experience Management process adapted to your needs and implement the first quick-wins identified: realign business and user expectations with IT performance.
Deployment
We support you in managing the process, and in implementing continuous improvement cycles and action plans to create a virtuous circle of continuous improvement.