Organizing information and knowledge
Your objectives
ORGANIZING content
Identifying performance levers through a controlled information access and sharing strategy
DEFINING processes
Supporting a business core activity by repositioning the role of each person in the valuing of knowledge
OPTIMIZING tools
Making better use of the tools in place (knowledge bases, chatbot, etc.), and proposing new ones if needed
Our approach
Our methodology is based on 4 key steps that can be adjusted according to your objectives and combines our expertise in knowledge management, change management and UX design.
01
Understanding the culture
Through interviews, this phase makes it possible to identify business challenges, map critical knowledge and highlight current uses and means of sharing knowledge
02
Analysing assets
Thanks to the quantitative and qualitative study of the information sources shared within the company, this step will provide a factual analysis of existing assets
03
Building a roadmap
The objective is to provide a precise inventory and propose an information management strategy along 3 main lines: process, content, tools
04
Sharing the vision
Workshops with the management will help validate the key messages to be disseminated in order to get everyone involved in the transformation project
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