Business Case 17 June 2021

Build an e-collaborative strategy and develop usage adoption

Our client, present in 23 countries, with a team of over 160,000 employees and revenues of 71.2 billion euros, stands out for its remarkable expertise in the energy and power generation sector.​

The challenges ahead

  • Defining the change management strategy linked to the migration of O365 tools: impact on users and businesses, roles of stakeholders, roadmap
  • Migrating SharePoint 2013 to SharePoint Online
  • Convincing the Executive Committee to adopt an “e-collaborative” approach
  • Supporting the business in learning new uses and collaborative tools

Our approach

  1. Definition of tomorrow’s collaborative workits uses, user experiencecollaboration habits, management and the company of tomorrow.
  2. Build a repository of uses linked to the new services on offer
  3. Facilitate and train business teams in best practices
  4. 1 O365 consultant
  5. 2-year assignment
  6. 250 k€ budget

Main results

SharePoint Online migration: switching from Lync to Teams, Outlook migration to the cloud

40 thematic articles distributed (videos, interactive supports, etc.)
20 practical sheets to help with online assistance (under ServiceNow)

2,000 animators and ambassadors trained in new uses
Creation of a facilitators‘ club (80 people) on best practices

36 themed webconferences (400 people/conference)
days of tool-based events (500 employees involved)

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