Promote the value of selfcare tools

Your objectives

ORGANIZE information

Improve user efficiency with relevant, up-to-date information.

CHANGE behaviors

Empower employees within the company's digital environment.

IMPLEMENT tools

Provide new digital channels and services 24/7 to complement support teams.

Our approach

The Seequalis methodology is based on 3 key steps that can be adjusted according to your objectives. It combines our expertise in knowledge management, community management and user experience.

01

Understanding the environment

Establish a concrete diagnosis to identify user needs, define the user journey and recommend existing or new tools for deployment.

02

Implementing the solution

Write priority content, support the implementation of the tool(s) and deploy a communication plan to build user loyalty.

03

Managing usage

Facilitate exchanges with users and contributors, develop tools and manage with quality and performance indicators.

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Knowledge Management

Capitalize on and share knowledge in your businesses

Define the right information management strategy.
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